Comments on: NetBank Fails – ING to the rescue http://assetmanagers.wordpress.com/2007/09/29/netbank-fails-ing-to-the-rescue/ Fri, 25 Jan 2008 19:03:00 +0000 http://wordpress.com/ hourly 1 By: Karen http://assetmanagers.wordpress.com/2007/09/29/netbank-fails-ing-to-the-rescue/#comment-18 Karen Fri, 25 Jan 2008 19:03:00 +0000 http://assetmanagers.wordpress.com/2007/09/29/netbank-fails-ing-to-the-rescue/#comment-18 Hi - that sounds awful. I hope you've gotten your money back by now.<br/><br/>I had problems with the ING Netbank changeover as well. There is someone you can write:<br/>Matthew Blackard, Office of the Ombudsman, 1 S. Orange St., Wilmington DE 19801 - from the Website. I'd ask him to reimburse you for any extraneous expenses; and at the very least, I hope those people are aware of how painful such a situation is and they work on getting their act together. Hi – that sounds awful. I hope you’ve gotten your money back by now.

I had problems with the ING Netbank changeover as well. There is someone you can write:
Matthew Blackard, Office of the Ombudsman, 1 S. Orange St., Wilmington DE 19801 – from the Website. I’d ask him to reimburse you for any extraneous expenses; and at the very least, I hope those people are aware of how painful such a situation is and they work on getting their act together.

]]> By: Anonymous http://assetmanagers.wordpress.com/2007/09/29/netbank-fails-ing-to-the-rescue/#comment-17 Anonymous Mon, 07 Jan 2008 06:40:00 +0000 http://assetmanagers.wordpress.com/2007/09/29/netbank-fails-ing-to-the-rescue/#comment-17 I am a victim of the ING - NetBank takeover, I have not been able to get to my checking or IRA accounts for 6 weeks. I am retired and depend on my IRAs and SSA payments for income. I am now completly out of money and have spent a lot of money trying to regain control. They rejected my SSA Direct deposit which is now lost in cyberspace, they didn’t open a checking account, they didn’t send me a debit card and my CDs haven’t paid me for 2 months. I am at my wits end, I can’t even afford gas for the car.These ING people aren't looking out for anyone but themselves.<br/>A real class act I’d say.<br/>Phil Piper I am a victim of the ING – NetBank takeover, I have not been able to get to my checking or IRA accounts for 6 weeks. I am retired and depend on my IRAs and SSA payments for income. I am now completly out of money and have spent a lot of money trying to regain control. They rejected my SSA Direct deposit which is now lost in cyberspace, they didn’t open a checking account, they didn’t send me a debit card and my CDs haven’t paid me for 2 months. I am at my wits end, I can’t even afford gas for the car.These ING people aren’t looking out for anyone but themselves.
A real class act I’d say.
Phil Piper

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